Daycare & Boarding Vaccine Requirements:

  • Rabies
  • Distemper (DHPP)
  • Bordetella (Kennel Cough)
  • Leptospirosis
  • Canine Influenza Bivalent (covers H3N8 & H3N2 strains)
  • Negative fecal—testing for ova, parasites & Giardia (please be specific with your vet about this testing). We will not accept a fecal float test.

Grooming & Parties

  • Rabies
  • Distemper (DHPP)
  • Bordetella (Kennel Cough)

Please send your vaccine records over to our concierge via email: wagfrontdesk@gmail.com or fax: 844.310.0171.

We can also obtain your pup’s records for you! Please call our concierge, so we can request them from your dog’s vet. (203)-377-1700

Boarding Drop-off and Pick-up Times:

Weekdays Monday – Friday

  • Drop-offs: 2pm – 6pm
  • Pickups 8:30am – 10:30am

Weekends Saturday – Sunday

  • Drop-offs: 2pm – 3pm
  • Pickups: 10am – 11am

Daycare Drop-off and Pick-up Times:

Weekdays Monday – Friday

  • Drop-offs/Pickup: Anytime between 7 am-7 pm

Weekends Saturday – Sunday

  • Drop-offs/Pickups: Anytime between 10am-3pm

Extended Day ($50):

  • Drop-offs/Pickups: Anytime between 7 am-7 pm

If you are planning on picking up or dropping off your pup outside of these hours, you will incur a daycare full day or half-day charge depending on the number of hours stayed.

  • A $32 half-day of daycare fee will be applied to a boarding dog that arrives/leaves 5 hours of our boarding drop-off or pick-up hours.
  • A $40 full day of daycare fee will be applied to a boarding dog that arrives/leaves MORE than 5 hours out of our boarding drop-off or pick-up hours.
  • A $15 early/late fee will be applied to dogs who get dropped off/picked up before/after our lobby hours.

On the weekends for boarding, our doors will remain locked until 10 am when we open.

A credit card on file is required for all clients. In order for us to book boarding or daycare reservation, we need a credit card on file.

Walk-In Boarders – If you do not make a reservation, and just walk in, you will incur a $15 charge.

Deposits:  

  • Over 5 night stay: Pre-paid deposit for the first night of boarding
  • Over 10 night stay: Pre-paid deposit for 50% of the boarding

Packages:

  • Payment is due at the time of purchasing the package
  • Packages expire after 90 days

Cancellations:

Regular Season Daycare

  • At least 48 hours notice for reservations and cancellations
  • If no notice is given, a $20 cancellation fee will be applied
  • If you miss 2 appointments without notice, your future daycare reservations will be canceled and all new reservations will require full payment of the booking upfront.

Regular Season Boarding

At least 48 hours notice for reservations and cancellations or a $25 cancellation fee will automatically be charged. 

Peak and Holiday Cancellation Policies:

For holiday and peak season boarding reservations, we require 5 days’ notice and a nonrefundable deposit of $25 at the time of the reservation. If we do not receive your cancellation within the determined timeframe, you will be charged 50% of your scheduled boarding stay. 

No shows will be charged for the reservation in its entirety.

Peak and Holiday Seasons:

  • Summer Weekends: (Thursday-Sunday) Starting Memorial Day weekend through Labor Day
  • April school vacation week
  • Fourth of July Week
  • Thanksgiving Holiday
  • Christmas and New Years

Daycare is Closed:

  • New Years Day
  • Easter
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas

If the Wag lobby is closed, then pups will need to be picked up the following day.